Send an email to internal.support@pelocal.com
Contact our merchant support team at 9150035398
Utilize our dedicated online portal for grievance submission.
We will promptly acknowledge receipt of your grievance within 48 hours.
Our dedicated grievance resolution team will thoroughly investigate the matter, including reviewing transaction records, communication history, and any supporting documents.
We will work diligently to resolve the grievance as quickly as possible. This may include financial adjustments, system corrections, or any other appropriate actions.
We will keep you informed throughout the resolution process, providing updates and the expected timeframe for resolution.
Once the grievance is resolved, we will notify you of the outcome and any actions taken.